Tuesday, April 6, 1999

Challenge and criticism

Many people end up criticizing when what they intended to do was challenge. Criticizing is pointing out what is wrong. Challenge is pointing out what is possible. Criticism can be very destructive. It can sap the will. Challenge, on the other hand, is quite possibly the most loving thing you can do for someone. It can focus, energize, motivate and compel.

The next time you’re tempted to criticize, ask yourself why you have that urge. Is the intention of your criticism to destroy, or to support? If your intention is to destroy, why would you want to do that? You cannot build yourself up by destroying another. If your intention is to support, then consider changing your criticism to challenge.

Look at these two statements:

"Your presentation is so weak, you’ll never get the order."

and

"You can get this order if you’ll work to develop a stronger presentation."Both statements point out the weakness of the sales presentation. Which one do you think will best motivate the salesperson?

There’s no need for empty criticism. It does not do anyone any good. Rather than pointing out what is wrong, find a way to point out what is possible. That’s what really counts.

— Ralph Marston

Make your annoyances pay       Be good to you

Copyright ©1999 Ralph S. Marston, Jr. All Rights Reserved. The Daily Motivator is provided for your personal, non-commercial use only. Other than personal sharing, please do not re-distribute without permission.