virgin islands scene

The same hammer that breaks the glass forges the steel.
-- Russian Proverb


Tuesday, March 1, 2022

Building blocks of excellence

Pay attention to the details. But don’t get lost in them.

Obsessing over details can result in excellence, yet it can also result in wasted time and resources. The difference is in knowing which details matter and which details don’t.

For a business, a real person answering the phone on the first ring is a detail that matters. The typeface used on that person’s business card is probably a detail that doesn’t.

Planning a trip, deepening a relationship, building a business, life’s many endeavors involve lots of details. Dealing with all those details can quickly become overwhelming.

To ease that burden, remember to ask yourself this. In the big picture, does it really matter or does it not?

Identify the details that matter and point your energy in their direction. Apply your skills to those meaningful details that are the building blocks of excellence.

— Ralph Marston

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