I did not receive my Daily Motivator message today - what's wrong?
We work to make sure that The Daily Motivator is extremely reliable. In more than nine years of publication, we have never missed a single publication day. The e-mail messages are sent every Monday through Saturday (we do take Sundays off, so you won't receive messages on Sundays).

One of the most common reasons that subscribers don't receive the messages is that they accidentally BLOCK the messages using their spam filtering features of their e-mail program. Almost all Internet providers and e-mail programs now feature some form of spam blocking. In almost every case when a subscriber contacts us about not reliably receiving the daily messages, the problem turns out to be caused by the spam filtering setup on their e-mail. Fortunately, this is an easy problem to correct. Please understand, though, that this problem can only be corrected on your end, by adjusting your mail settings. Nothing we can do on this end will make the messages go through if they're being blocked by your Internet provider or your e-mail program.

For more details on what to do, please CLICK HERE.

We also have an online diagnostic program that will run four tests to determine why you have not received today's message, and show you the results. If the message we sent to you today has been returned to us, you'll be able to view that returned message. If it is after 6:30 am central time and you have not received today's message, type in your subscription address (the e-mail address at which you receive The Daily Motivator) in the space below, then click the DID NOT RECEIVE button.

Online Diagnostic Program Subscription (e-mail) address:

Why am I not able to see the pictures and/or hear the music?
First, make sure you're clicking on the link in the CURRENT DAY's e-mail message. As a safeguard against viruses, the pictures and music are not e-mailed directly to you but each day in the daily e-mail there is a LINK in the very first line and very last line of the message. Clicking on the link will bring up the message with pictures and music.

I'm clicking on the link but not seeing the pictures. Why not?
Please visit the Slide Show Troubleshooting page for help.

I can see the pictures but cannot hear the music. What do I do?
It's probably just a minor setting in your computer that needs to be adjusted. Please visit the Music Troubleshooting Page for assistance.

How do I change my subscription to a new address?
Go to the Subscriber log in page, log in using your CURRENT subscription address (the e-mail address at which you are NOW receiving the messages). Then, after logging in, click on the ADDRESS CHANGE button. Enter your new e-mail address on the Address Change page and click the Submit button. Then check your e-mail -- you should receive a confirmation of the change which will be sent to both the old and new e-mail addresses.

I accidentally deleted the Bonus reports. Can I get another copy?
Yes. Just go to the Subscriber Area and log in using your subscription address. Then click the SPECIAL FEATURES button. On the Special Features page, click to download the "Tools for Positive Living" e-book, which contains all 3 bonus reports plus additional articles.

How do I give a gift subscription?
You can order Gift Subscriptions online with a credit card or by mail with a check or money order. Please click HERE.

Will I be billed monthly for this subscription?
ABSOLUTELY NOT! Your one-time payment of $15 is for a FULL YEAR. If you paid by credit card, you will be billed just once for $15. The charge will appear on your statement with the merchant name IMAGE EXPRESS, INC. (the name of the company that publishes The Daily Motivator).

Will I be automatically billed for a renewal subscription?
ABSOLUTELY NOT! We will send you a renewal notice about a month before your subscription is due to expire, giving you instructions on how to renew. You will be charged for a renewal ONLY if you specficially request one at the time. Otherwise, you will incur no further charge or obligation. For more information on this and other business policies, please see our No Nonsense page.